Rachel @ We're Trustable - AI, BPO, CX, and Trust
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The Age of Agents Demands the Age of Proof: Why Trust Architecture Becomes Your Competitive Moat
Replace cost-center security with a Trust Leader who ships buyer-grade artifacts. Proof at the gate wins deals, defends price, and protects valuation.
Oct 1
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Rachel Maron
September 2025
The Metabolic Theory of Trust: From Friction to Infrastructure
How trust transforms from resistance into gravity, and why understanding this conversion is the key to organizational survival.
Sep 12
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Rachel Maron
3
The Law of Friction and Meaning
Part 1 of the Trust Physics series
Sep 12
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Sabino Marquez
1
August 2025
The AI Governance Gap: Why Current Solutions Miss the Trust Manufacturing Imperative
Trust was always a system (we just didn't know how to see it). Now, AI governance is repeating the same mistake.
Aug 27
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Rachel Maron
3
The Digital Rubicon: Why Personal Data Sovereignty is Democracy's Last Stand
How the erosion of personal data control threatens the foundation of democratic society, and what we must do to reclaim it
Aug 26
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Rachel Maron
2
Corporate Data Sovereignty: Trust as a Market Asset
Why enterprises must treat sovereignty as brand equity, not just compliance
Aug 25
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Rachel Maron
1
The State as a Cloud Client: Political Risk and Digital Dependence
Democratic states risk becoming tenants in their own digital infrastructure; cloud dependence trades sovereignty for convenience, trust for tenancy.
Aug 22
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Rachel Maron
2
Who Owns the Cloud, Owns the Future
“Cloud infrastructure isn’t just technology—it’s empire. Whoever owns the cloud controls sovereignty, economics, and the future of democracy itself.”
Aug 20
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Rachel Maron
3
Data Sovereignty Crisis: Why Foreign Control of Digital Infrastructure Threatens Democratic Trust
Democratic governments promise data protection while operating on foreign platforms subject to U.S. law, creating massive trust debt that undermines…
Aug 15
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Rachel Maron
4
Meta’s Moral Collapse in Code: How a $1 Trillion Company Codified Predation, Racism, and Lies into AI Policy
Meta’s AI rules allowed bots to flirt with kids, push racist lies, and spread false medical claims, proving self-policing is a public safety hazard.
Aug 15
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Rachel Maron
10
1
The Illusion of Stability: Why AI's Reasoning Fragility Demands a Trust-Centric Response
AI reasoning is scaling faster than trust safety. OpenAI offloads it, Anthropic exposes fragility, TVM shows why trust must be built into the core.
Aug 6
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Rachel Maron
5
July 2025
The Trojan Trust Problem: Why AI’s Hidden Lessons Should Terrify Us
AI models can inherit hidden malicious traits through subliminal signals in training data, posing a silent, systemic risk to trust and safety at scale.
Jul 31
•
Rachel Maron
3
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