PART III — THE LAW: Why Interventions Fail Without Structure
Why every corporate “happiness fix” fails: the Law of Friction and Meaning explains why removing resistance destroys trust, and why only engineered friction creates it.
The Trust Engineering Advantage
PART I—THE GAP: Everyone Has the Research, No One Has the Machinery
PART II—THE DIAGNOSIS: The Research Is Already Measuring TEM, Just Poorly
PART III—THE LAW: Why Interventions Fail Without Structure
PART IV—THE INSTRUMENTATION: Trust Is Measurable, Predictable, and Designable
PART V—THE CAPITAL THESIS: Trust Is an Asset Class, and TEM Is the Pricing Model
PART VI—THE DEPLOYMENT: How to Build the Trust Envelope in a Real Organization
PART III: THE LAW
Why Interventions Fail Without Structure
Here is the question that breaks every corporate happiness initiative:
If autonomy, fairness, safety, cooperation, and learning all predict performance—and we have twenty years of research proving it—why does every intervention fail?
Not struggle. Not disappoint. FAIL.
Ping pong tables don’t increase satisfaction. They increase cynicism. Unlimited PTO often reduces time off rather than expanding it. Open offices designed for collaboration destroy the conditions that enable it…


